Social media tools are network-enabled and include interactive features and user-generated content. Tools include wikis, blogs, mash-ups, web feeds (such as Really Simple Syndication (RSS) feeds), moderated discussion tools, social networking sites, and virtual worlds. These tools are evolving rapidly and are shaping how companies work with their customers, business partners, government agencies, and the public.
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| - Social media tools are network-enabled and include interactive features and user-generated content. Tools include wikis, blogs, mash-ups, web feeds (such as Really Simple Syndication (RSS) feeds), moderated discussion tools, social networking sites, and virtual worlds. These tools are evolving rapidly and are shaping how companies work with their customers, business partners, government agencies, and the public.
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abstract
| - Social media tools are network-enabled and include interactive features and user-generated content. Tools include wikis, blogs, mash-ups, web feeds (such as Really Simple Syndication (RSS) feeds), moderated discussion tools, social networking sites, and virtual worlds. These tools are evolving rapidly and are shaping how companies work with their customers, business partners, government agencies, and the public.
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