The call centers act as a secure middleman between the KGB and it's agents. Mostly seen to be delivering instructions to agents via the use of seemingly innocent sounding phone conversations, they also act as a surveillance hub for the phone conversations of the illegals and their agents. They are capable of setting up secure lines between any numbers via the use of a custom switchboard and many different handsets. In Echo, George attempts to destroy the switchboard when ambushed by Andrew Larrick.
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