| rdfs:comment
| - Civil service reform is a process aiming for more effective human resource management in government. It may include functional reviews and reorganization, and improvements in attracting and retaining the right staff, career development, pay and employment policies, pay and benefit structures, performance appraisal, human resource information systems, and collaboration with key stakeholders. Many developing country governments and aid agencies have embraced such reforms to help address development challenges, to improve the enabling environment for business investment, to improve public services, and to reduce poverty.
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| abstract
| - Civil service reform is a process aiming for more effective human resource management in government. It may include functional reviews and reorganization, and improvements in attracting and retaining the right staff, career development, pay and employment policies, pay and benefit structures, performance appraisal, human resource information systems, and collaboration with key stakeholders. Many developing country governments and aid agencies have embraced such reforms to help address development challenges, to improve the enabling environment for business investment, to improve public services, and to reduce poverty. Although some developing countries have made good progress in building up merit-based, effective and affordable civil services, other countries have been disappointed with their reform results. Successful reforms are adapted to a country's special context, and designed to bring in a critical mass of support. They find innovative ways of developing core competencies, they address fiscal sustainability, they use selectively privatization and outsourcing, and they draw on reform tools and models from developed countries with great care.
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