Office of Management and Budget, Guidance on Streamlining Service Delivery and Improving Customer Service (OMB Memorandum M-11-24) (June 2011) (full-text).
Office of Management and Budget, Guidance on Streamlining Service Delivery and Improving Customer Service (OMB Memorandum M-11-24) (June 2011) (full-text).
Office of Management and Budget, Guidance on Streamlining Service Delivery and Improving Customer Service (OMB Memorandum M-11-24) (June 2011) (full-text).