Bloomingdale's closes down Rachel's department, and she herself is demoted to being a personal shopper for big-spending clients, which she initially finds disgusting and is ready to quit. When she meets new client Joshua Burgin, a freshly divorced cute guy who needs to buy an entire wardrobe, she changes her mind about her job. The only problem for Rachel is that she wants to ask him out, which she has never done. Following advice from Phoebe does nothing for her, as she ends up asking him about an inexistent wallet she claims to have found at the store. When she takes heed from Joey and offers him a ticket to the Knicks game, she delivers yet another wrong message and Joshua ends up taking both tickets. When Rachel actually finds Joshua's wallet at the store, she takes his license and her