"Nine Shift - Work, life and education in the 21st century" is a book on how our life will change between 2000 and 2020. Shift One. People work at home. Commuting to an office will become a rarity, a thing of the past A significant part of the workforce will work from home or telecоmmute. Shift Two. Intranets replace offices. Offices will diminish as primary work places. Intranets will replace physical offices for most businesses, companies and nonprofit organizations.