Greeter shortkeys are words specific to greeters which automatically turn into a longer message. They act just like chat substitutions and can help with some of the commonly asked questions by greenies. They are programmed into the game, so all that needs to done is type them out by themselves into the chat window. For example: Always make sure you've typed the shortkey correctly before sending the greenie the /tell- sending them a tell saying "faqeranpoe" will do them no good!