Guides operate under a number of restrictions and are limited in the interactions they can have with players. For example, Guides are not allowed to accept any item from a player. Guides are not employees of DGC and they do not operate with Customer Service privileges so may not change bad names, ban users, or take other such actions. Guides are not GM's, and have no extra access to them to get issues handled for players. Guides can assist players with some minor issues, however, and are allowed to answer questions about game mechanics, provide players with general advice, and assist characters who are stuck and unable to move or who find they've fallen under the world. They cannot however answer questions that might be considered spoilers, such as telling a player where a given NPC is or