Romeo C. Home Healthc Nurse. 2007 Mar;25(3):206-13. The author, Cultural Competency Program Manager for the VNA Care Network & Hospice, defines cultural competency as “a learning process that enables individuals and organizations to function effectively in the midst of cultural difference.” In late 2001, her agency established the Cultural Competency Program which has since evolved throughout the years. They focused on knowledge, attitudes, communication, and commitment. They also developed a Cultural Diversity Council whose members develop a series of “cultural profiles” that describe common health beliefs and traditions in their own culture. Council members serve as community liaisons and assist others in adapting. This organization is a large one compared to most and has more resources;