In 1999, the Government of Canada committed to become "known around the world as the government most connected to its citizens, with Canadians able to access all government information and services on-line at the time and place of their choosing." Government On-Line (GOL) responded to increasing demands from Canadians to make information and services available online while continuing to provide services through traditional modes. GOL was a key component of the Government of Canada's service strategy, guided by two principles: