Hello, I’m Mod Hohbein. I’ve been a member of the RuneScape Community Management team for a few years and, in this blog entry, I’m going to talk to you about one of the core areas the Community Management team focus on, which, notoriously, we’ve always been quite secretive about: no, not coffee to milk ratios; volunteer moderators. Most people reading this will think they have a good idea of what a moderator is and what we want from our moderators. They report people, mute people, and generally stop rule breaking in-game and on the forums, right?