The Message Centre is Jagex's system of contacting players by having a Jagex moderator send a message to the player's inbox. For example, if a player becomes a member, the player is sent a message telling them about their subscription, and then receives another when their subscription expires. Players also receive messages if an offence has been added to their account, whether it be an in-game offence or an Official Forums offence. Players do not receive details of the incident if it was in-game in their Message Centre. They must go to the "Appeal offence/ban" part of the website to see the details and appeal the offence/ban. However, Official Forums offences are displayed in the Message Centre, with details of the incident. Official Forum offences cannot be appealed. All messages sent to
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