Steve is a customer service representative who appeared in the Season Eighteen episode, "Grounded Vindaloop", where he provides customer service for a variety of products and services, including Korean Airlines, Best Buy, El Pollo Loco, and Oculus Rift. It was originally just a computer program because you can't call customer service virtual reality But the real Steve has a brief appearance in #HappyHolograms answering questions about removing Cartman as CartmanBrah.