She is a wheelchair-bound woman who is the director of the Phenotrans Facility. In the game credits, she is referenced as "The Director," but it is not clear if she is the director of Phenotrans itself, or just the facility. She exhibits an extreme misanthropic personality, stating that since the greed of humanity is what created the zombie plague in the first place (referring to the research behind Santa Cabeza, which was intended to double the livestock of cattle). As such, the human race deserved the zombie apocalypse.