Jackie Moffatt was a neighbour of the Tilsleys in Buxton Close in 1982. She first met Gail Tilsley when she unblocked the sink as husband Brian was away working in Qatar. Jackie encouraged Gail not to be a stay-at-home mum in Brian's absence and talked her into going on nights out with the girls. Jackie occasionally babysat Nicky while Gail worked at Jim's Cafe and also typed an interview letter for a job for Gail when she decided to go after an office job. Jackie was married to Geoff.