The Bureau Experience is a regular tour of the BoF's facilities given to new employees, as demanded by company policy and the Board of Fiction. It is administrated by the Tour Guides, two eerily smiling, almost robotic penguins who hardly ever acknowledge the newbies' existence or questions about the conspiracy theory that is the Bureau. Rumor has it that they are paid by Director Benny to hide the darker secrets and features of the BoF... though it's just a rumor.