Mr. Director and his assistant Carol are visiting the Furchester Hotel to shoot a video to promote the establishment. He's surprised to see it's run by monsters, but the family assures him the hotel is open to patrons of any kind. As he begins shooting, the revolving door acts up and spits out patrons at a rapid speed. Furgus helps by placing a revolving chair near the door. In the dining hall, Cookie Monster serves Mr. Dull cookies instead of soup and eats his mistake.