Andrew is told by Jack Rimmer’s secretary, Estelle Cooper, to meet Jack at the pub to discuss employment. He is immediately hired. On his first day he witnesses student Donte Charles stealing a younger child’s bus pass. He phones the police and gets the young boy to back up the truth. Because of the incident he arrives late at the school, having had to get last minute cover for his first lesson. This immediately gives a clash between him and Jack. Andrew clears up the mess of his classroom and establishes a strict seating plan in his next lesson. During the lesson he cracks down on Donte because of his impolite behavior. Donte rings his father, Clarence, and Andrew confiscates his mobile phone but not before Clarence makes his way to the school. After refusing to return the phone immediate