Josh Freely appeared like an ordinary social worker and was the case worker for Rosie Miles and her daughter Toya. Rosie was put under social services' eye after a DUI with Toya still in the backseat. While it appeared he was a somewhat fair social worker, Mr. Freely had a dark side of him that only few (including Rosie) knew. But due to Rosie's head injury she got after "being thrown" out a window in 2001, she had little memory of what he did. Not wanting her child would be a victim like she had been, she jumped out the window with Toya.