Belle is seen making her way towards a log cabin building. Once inside, she has placed a map of Arendelle on the front desk for the shopkeeper - Oaken - to look at. Having learned Belle wishes to search for trolls, Oaken warns the girl that they're dangerous. Belle clears it up, stating that she meant rock trolls, not bridge trolls. "Oh, yeah, their harmless," Oaken replies. As Anna enters the shop, Belle asks the man if he can direct her to them. Oaken bluntly tells her no, having not ever met them. He then calls out to Anna, waving. Belle is confused, replying that Oaken just said they were nice. "I've heard." Belle sighs, asking him to please help her, as she just lost her mother. Oaken apologizes, but states that trolls can't bring life. Meanwhile, Anna, who is picking up supplies for