We are aware of these activities and have teams in Player Support dedicated to both catching the rule-breakers and removing the websites they operate from. We also educate our players about the hijacking risks of purchasing power-levelling services, put in place game changes to make it harder to do, and continually improve our detection methods so we can identify the culprits quickly and accurately. The decisions we made were by no means made lightly. We weighed up hundreds of options before deciding on our course of action.