The player has to face a buffed up unit that is considered a boss (Emergency) in three difficulties: Easy, Normal, and Hard - all three have to be beaten in under 6 hours in order to get the reward, which is Item loot. However, the player is given only 1 attempt which is consumed regardless of the outcome (boss health does not regenerate, similar to Guild Raids). Only after all three stages are cleared, the player that initiated the Special Op receives combined reward for all stages via the Mailbox, and Special Ops becomes closed again.