Gaile Gray is the former Community Relations Manager for ArenaNet and the current Support Liaison. As Community Relationship Manager (CRM), she was known for appearances in game (with a Level 7 Ranger/Monk named Gaile Gray), where she conversed with players and organized giant conga lines. Gaile Gray's eponymous avatar appeared primarily in Lion's Arch, Kaineng Center, Shing Jea Monastery, Kamadan and Gunnar's Hold in International District 1. As with other game masters, her chat text appeared in purple (previously green) and she had a big, green "GM" sign above her character's head.