|Here is the answer I got right from Smartsound:You will first need to verify the version numbers for Quicktracks for Premiere Pro.1. Open Premiere Pro (the one in which Quicktracks is accessible)2. From the menu choose "File > New > SmartSound"3. From the menu on the initial SmartSound screen, choose "Tools > Options".4. Select the "About" tab.5. On the About window, there are two version numbers. The first is labeled "SmartSound Quicktracks for Premiere Pro Version" and the second "SmartSound Quicktracks SDK version". The current versions are as follows:Quicktracks for Premiere Pro - 3.0.2Quicktracks SDK - 3.0.3.0If you do not have these versions, you will need to download and install the updates. These updates are available here:Once the updates are in place, you will need to copy the f