After stowing away in the getaway helicopter from Raccoon City, she went into government custody along with Sherry. As they were cousins, they helped each other with the nightmares they continued to have. Since Phoebe's parents were on vacation, they came back just to go into government custody. She has since joined the BSAA and has helped with many missions either going with them or giving them hints on upcoming locations. However she does not like taking photos. The flash reminds her of Raccoon City.