Director Jon Cassar introduces the video diary, and thanks the audience for buying the set. He says that they now have access to exclusive behind-the-scenes content. He says that there will be interviews and exclusive footage not seen anywhere else before. Cassar says that he will start the first installment with a Director's tour of CTU Los Angeles. He explains that despite Chloe O'Brian's desk being in the middle of the bullpen, they keep her conversations in a private manner by using close shots of her face. Cassar says that the bullpen is where all the activity of CTU takes place, and it is designed in a way so that cameras can be placed at any point, anywhere within it.