Greetings, A lot has happened since the last Battleplan: Ahn'Qiraj and the war effort, new dungeon armor sets, paladin and priest talent reviews, weather effects, linked auction houses, and much more. During that time, we've also been diligently working on The Burning Crusade, developing a lot of the content that players are looking forward to, including new zones, quests, monsters, the Alliance race, jewelcrafting, and flying mounts. Well be revealing more information on upcoming game content at E3, so keep an eye out for all of the media coverage from the show in the weeks ahead. I want to dedicate the rest of this Battleplan to continuing the discussion weve been having with players about the steps were taking to address the service-related issues that those on our most populated realms