Running a business is the main theme of this expansion pack. Open for Business gives the player the ability to run a business, either on a playable Sim's home lot or a separate community lot that they own. Open for Business also adds a new type of sub-neighborhood called the Shopping District, and includes a shopping district called Bluewater Village. Open for Business introduces a new life state to the game: the Servo. Sims can build Servos on the robot creation bench. They can either be sold in a business or activated, where the Servo becomes a member of the Sim's family.