Janet and an unnamed friend were among a party of ten females who (without a reservation) descended on Nick's Bistro one night in November 2013. Having explained how they were originally booked into a place on Balaclava Terrace, the group had just found that the establishment had been closed down due to health and safety reasons. Assistant manager Leanne Tilsley showed Janet's friend to a table that would cater for the group, and she asked Janet to go outside and tell their driver to park the minibus before promptly ordering a "Long Island Iced Tea".