Harlsoco is a Blizzard Entertainment employee who posts on the US Customer Service Forum as a Billing Support Specialist. Her job is to post in threads with issues that fall under the purview of the Billing and Account Services Department. She was introduced by Eyonix on April 28, 2009 with this post. She received an avatar update on August 18, 2010 due to her position change to becoming a Customer Service Forum Representative.