P.C.S.O Laura Bryant was a former stay at home mother who decided she wanted to become a Police Officer, after failing the entry procedures and examinations, she was applied for the role of P.C.S.O - one she was successful in recruitment for and one she excelled at. A resident of the Cole Lane estate which, at that time, is being patrolled by PC Gabriel Kent. She is unhappy with Kent's tendency to ignore protocol and issue his own brand of justice and subsequently reports him to the Criminal Investigations Department. She applies for a position at Sun Hill as a Police Community Support Officer and her potential to become a police constable is then recognised by Sergeant Dale Smith. Despite several mistakes and lapses in judgement, Smith encourages her to consider training at Hendon to beco