Jollo was a male Twi'lek living during the Galactic War. At some point after 3637 BBY he applied for a job as a janitor for The Shroud's organization, attracted by the benefits it offered. Though the job description required to remove his eyes and he had to pass through twenty interviews, Jollo eventually got the job, and was assigned to the volcano level of The Coil, the Shroud's latest base on Obus VI.