Christine works as a bank loan officer in Los Angeles, California for boss Jim Jacks. Christine learns that her co-worker Stu Rubin is in the lead for a promotion to assistant manager, her boss tells her this is because he is more capable of making tough decisions. Soon she notices ill, elderly gypsy Sylvia Ganush sitting at her desk, Sylvia then asks "Can you help me?", she then asks for an extension on her loan. But Sylvia has already received a few extensions, but if Christine denies her of this, she will lose her home. Confused, Christine goes to ask her boss. Her boss tells her to decide and calls it a "tough decision".