Jennifer Joanne Metcalfe (born 4 September 1983) is an English actress. She joined the cast of soap opera Hollyoaks in June 2006, playing Mercedes McQueen for 8 years. Metcalfe left Hollyoaks in November 2014 when her character was killed off after being stabbed to death by Grace Black. She later returned to "Hollyoaks" in February 2015 after it was revealed that she was part of a plan to get Freddie Roscoe locked behind bars.