Having spent four painful months in Hell (40 years in hell years) after being dragged there by relentless hellhounds, Dean is miraculously rescued by the angel Castiel who later tells Dean "I'm the one who gripped you tight and raised you from perdition." This rescue mission marked Dean's left shoulder with the handprint of the angel. Initially, Dean suspected Sam as his deliverer, but when this proves to be wrong (Sam adamantly denies this during a verbal confrontation), the brothers, with Bobby Singer's assistance, seek the help of a psychic, Pamela Barnes. From her, the brothers learn of the angel's name, although her disobedience against Castiel's injunction to abstain from beholding his visage resulted in her eyes being burnt out of her skull. Prior to this unfortunate event (for Pame