Housekeeping, commonly referred to as HK, is a web-based control panel for staff members and moderators in Habbo and Habbo Retros. Through Housekeeping, staff members can access a database of players, read chatlogs and Call For Help reports, and moderate from a remote environment. Housekeeping is a very secure environment, and in order to access it, people must need a moderator/admin rank in Habbo, as well as SSL security certificates and to be on a certain IP address. Hacking into Housekeeping is nearly impossible, but a few people have managed to gain access.