The establishment had a parlour for funeral services, after which the person would be moved to the catacombs underneath Tranquil Repose, where their body would be put into suspended animation. Outside the building was the Garden of Fond Memories, where statues of the Resting Ones were erected in their memory. The head of Tranquil Repose was Jobel, assisted by Tasambeker who was a third year student of his. The security of the place was headed by Takis and Lilt who guarded the few thousand stiffs from body snatchers.