The station, a stop between the Stamford and Springdale stations, is located at 2 Crescent Street and 502 Glenbrook Road, and is 35.2 miles from Grand Central Terminal. The station has no staffed ticket office, and there are no ticket machines. Although there are two waiting shelters on the 320-foot platform, there is no canopy. In December 2010, Connecticut Governor M. Jodi Rell announced that the state Bonding Commission was expected to approve $950,000 in financing for a canopy.