Mr. Nesbit was an insurance assessor who called into the Corner Shop for a claim submitted by Renee Bradshaw. This resulted from Bet Lynch unplugging the shop freezer at night before she went to bed, thinking she was unplugging the shop heater. About £120-worth of goods were ruined but Mr Nesbit, after some searching through paragraphs about war and revolution, pointed out that the policy had a clause that meant that wilful acts were excluded and that included pulling the plug out. Renee and Bet weren't too pleased but Nesbit shrugged it off as a fact of life they had to cope with and left.