Frances Marsden is the matriarch of the Marsden family. The family moved into the house formerly owned by the Reynolds family. At first things seemed to be fine between Frances and Ronnie, but she soon told him that she’d had a cancer scare. She got a job working at Eric Pollard's factory, as Ronnie drove around Europe in his truck. Frances struck up a good friendship with Lisa Dingle, who also worked at the factory.