The underling who is much smarter, more efficient and more industrious than their (usually totally incompetent) boss, and is the one actually responsible for anything that gets done in the workplace. Despite the fact that they work their butt off for little pay and no credit, this person is generally pretty happy the way things are. If you're looking for a character that would rather not be in this position, that's the Beleaguered Assistant (though there's probably some overlap). If they or the incompetent boss aren't the lead character, they'll often use their skills and position in order to help the lead character out. If their incompetent boss is the Big Bad, they're his right hand and act in the opposite manner to The Starscream even though they may have plenty of motivation to be one.
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