I started contributing to the Mozilla Project as a bug triager in 2002. In 2004 I started to use Bugzilla as an administrator, and I am now one of the two primary developers of Bugzilla. Technically I am the Release Manager and Assistant Project Leader for the Bugzilla Project. I also am the author of www.fedorafaq.org, the Perl module VCI, the Bugzilla plugin for supybot (which is "bugbot" on GNOME and Mozilla's IRC, and "buggbot" on FreeNode), and a bunch of other stuff. I make a living mostly doing Bugzilla customizations with my company Everything Solved, Inc.