The Nurse in casualty was one of the medical staff who attended some of the residents who were sent to hospital following the coach crash on the way back from the Lake District in November 1969. The nurse was the first port of call when the injured passengers in casualty enquired about the whereabouts of their loved ones. Hilda Ogden was particularly incessant when trying to locate Stan, but the nurse only told her to go back and sit down. When Ena Sharples fainted while waiting to be seen, Sister Jones scolded the nurse for letting Ena bully her into having everybody be seen before her. Later, the nurse asked the sister if she could use the phone as her "mother" was expecting her. The sister gave her two minutes to call her young man, but sternly asked her to remind him that this was a ho