Title: ICT Support Technician * Knowledge of Microsoft Windows operating system and Microsoft Office suite. * Experience with hardware (computers and audio-visual (AV) equipment), printers, digital cameras, Video Projectors etc. * Basic knowledge of structured cabling, Linux, and Novell operating system. * Understanding of networked environments. * Able to communicate basic instructions and information in written and spoken English. * Able to understand and act on written and spoken requests and questions in English. * Comfortable working in multi-cultural environment with non-Portuguese speakers. * Comfortable working occasionally with children. * Two years technical support experience. * Able to work with individuals with a range of technological exp