Neomail is an e-mail system that works within the Neopets site. Due to COPPA regulations, users under 13 cannot send or receive neomail unless their parents have filled out a permission form. All the normal chat rules from the Neoboards apply to the system and saying something wrong will usually be picked up automatically by the servers, resulting in a warning, silencing, or freezing. If you find anyone breaking the rules and it is not addressed right away, you can report them here .