. "\u5167\u90E8\u63A8\u5EE3"@en . . . . "Key concepts of internal marketing include: \n* IM functioning as a continual internal 'upskilling' process. \n* Alignment of the organization\u2019s purpose with employee behavior. \n* Employees internalizing the core values of the organization. \n* Motivation, reframing and empowerment of employee attitude. \n* Inside-out management approach. \n* Retaining a positive customer experience throughout the business objectives"@en . "November 2008"@en . . "Key concepts of internal marketing include: \n* IM functioning as a continual internal 'upskilling' process. \n* Alignment of the organization\u2019s purpose with employee behavior. \n* Employees internalizing the core values of the organization. \n* Motivation, reframing and empowerment of employee attitude. \n* Inside-out management approach. \n* Retaining a positive customer experience throughout the business objectives"@en . "May 2008"@en . "November 2008"@en . . . "November 2008"@en . . "November 2008"@en . .